Refund and Returns Policy

At Targuwan Agro Farmer, customer satisfaction is our top priority. We strive to ensure that you receive high-quality Organic Seeds, Organic Manure, and Organic Food products. If you are not completely satisfied with your purchase, please refer to our Refund and Return Policy below.

1. Eligibility for Returns We accept returns under the following conditions:

  • The product is defective, damaged, or expired upon delivery.

  • The product received is different from what was ordered.

  • The return request is made within 3 days from the date of delivery.

2. Non-Returnable Products We do not accept returns for:

  • Products that have been opened, used, or partially consumed.

  • Perishable goods such as fresh organic food products.

  • Products without their original packaging and invoice.

3. Return Process To initiate a return, please follow these steps:

  • Contact our customer support at info@targuwanagro.com with your order details and reason for return.

  • Provide photographic evidence of the defective or damaged product, if applicable.

  • Upon approval, we will guide you on how to return the product to our facility.

4. Refund Policy Refunds will be issued under the following conditions:

  • If the returned product meets the eligibility criteria.

  • Refunds will be processed within 10 business days after we receive and inspect the returned product.

  • Refunds will be credited to the original payment method used during the purchase.

5. Exchange Policy

  • Exchanges are available for defective or damaged products only.

  • If the requested product for exchange is not available, a refund will be processed.

6. Cancellation Policy

  • Orders can be canceled before they are dispatched for delivery.

  • Once the order is dispatched, cancellations will not be accepted.

7. Shipping Costs for Returns

  • If the return is due to a defective or incorrect product, Targuwan Agro Farmer will bear the return shipping cost.

  • If the return is for any other reason, the customer will be responsible for the return shipping charges.

8. Contact Information If you have any questions or concerns regarding our Refund and Return Policy, please contact us:

Targuwan Agro Farmer

📧 Email: info@targuwanagro.com
🌐 Website: www.targuwanagro.com

We provide comprehensive organic farm services, including soil management, crop rotation, and sustainable practices to ensure healthy yields and environmentally friendly farming solutions.

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